FAQ’s

Is it for children or adults?

Come on your own or as a group. Different circuits cater for different heights, ages and abilities. Families can complete circuits together or can choose to supervise kids from the ground. No harness = no charge. This is the perfect outdoor activity for children age 7 upwards to adults of all ages.

Our courses are ideal for corporate outings, school tours, team bonding and social groups, hens and stags, kids and adult birthday celebrations.

How much does it cost?

Prices vary per age.

It is cheaper to pre-book online. There is an additional charge of €3 per person if you take your chances and turn up on the day. See our online pricing page here

I want to do the same circuits as my children.

As an adult you can supervise from the ground free of charge or choose which circuits you want to complete. If you choose to take part you have to pay the adult price, regardless of which circuits you want to complete.

Do you offer a Discount?

For groups over 10 there is a 10% discount, given at checkout. Prices for children vary according to age.

Can I just turn up or do I need to pre- book?

We can be fully booked in advance during the peak season, so you do need to pre-book online.

What does ‘space’ mean on Book Now Calendar?

This means that you are reserving one harness for one person. For example 10 spaces = 10 harnesses available to reserve but 1 space means there is only 1 harness available, so you cannot book for 2 people on this timeslot.

Do you have a cancellation list?

No, we don’t have a cancellation list. If anyone cancels a booking, the spare places will go online immediately, so it is always worth keeping an eye on the ‘Book Now’ calendar, just in case.

What circuits can I do?
Restrictions vary by age

We do have course restrictions to ensure your safety:

  • Minimum Age is 7 years.
  • Minimum Height is 1m.
  • Maximum Weight is 120kg (leg strap dimensions can also limit fitting of harness).

Each circuit also has its own minimum age and height restrictions. Please visit Pricing to see what circuits are available to you.

Can I book for an older age group?

We strictly enforce the age restriction, to give the best experience to everyone. We understand that some children are more able than others but for insurance and safety reasons, you must book your child under the correct age group and sign a waiver to state that they are the age that you have booked them for. We really hate to disappoint children, so please book the correct age.

How high is the course?

From 1 to 20 metres

The Children’s Circuit (Green) starts off at approximately 1 – 2 metres from the ground and height gradually increases as you move through the Family Circuits (Orange and White) to finish around 15-20 metres off the ground (Blue and Red Circuits).

When are you open?

Throughout most of the year

Weather dependent, we open mid-February to coincide with the school holidays and close at the end of November. We open 7 days a week from June to August and every weekend and bank holiday from February to November. We will take group bookings for weekdays outside of July and August, so if you have a minimum of 15 adults, give us a call on 051 858008. If the weather is good, we will open additional weekday slots, so check online for availability.

Opening hours depend on the season. During July and August we open at 9am with last Safety Briefing usually between 3pm and 6pm dependent on demand. Check website for realtime schedules. We are open for 3 hours after the last Safety Briefing. When you make a booking online, available times will be highlighted.

How long do I have at Zipit?

Up to three hours

Each participant has their harness for a maximum of 3 hours. You will complete the Safety Briefing and, as a guide, 3 circuits within the 3 hours. During busy periods circuits can take longer to complete. If you don’t wish to move on to the next circuit or you have a height/age restriction, then you have the option of repeating the earlier circuits.

If you prefer an experience with fewer people on the course it is recommended that you book the early slots because it is generally quieter.

Please be aware that the circuit starts will be closed at least an hour before we are due to close the park so if you are in towards the end of the day, check the circuit close times.

Can I reschedule my booking online?

No, you will need to contact us to reschedule your booking.

I need to cancel my booking

Cancellations

Cancellations or reschedules must be made at least 48hours before your session time, as confirmed at the time of the booking, if you have any changes to your booking please email info@zipit.ie. There is an admin charge for cancellations.

No refunds or reschedules within 48 hours of your booked time as harnesses have been allocated and staff rostered.

Rain does not stop the activities from going ahead, so please check the weather in advance if you are concerned.

Restrictions

Harness Restrictions

Maximum Weight is 120kg.

The maximum waist measurement of the harness is 110cm (43 inches).

The maximum expansion of the leg loops, which you step into and tighten around the top of the thigh, measure 70 cm (27 inches).

If you have any concerns we advise that you visit a course prior to your booking and speak to a member of the Zipit team.

Age Restrictions

Minimum Age is 7 years.

Minimum Height is 1m.

Each circuit has its own minimum age and height restrictions. Please visit Pricing for these restrictions.

I have a pacemaker / ICD

I have a pacemaker / ICD

Our parks use a safety system which involves the use of magnets. Magnets may interfere with the operation of pacemakers and ICD’s.

We recommend that you check with your doctor, before making your booking.

What if I’m pregnant?

What if I’m pregnant?

Unfortunately, due to safety risk, anyone who is pregnant is unable to participate.

Additional Needs Participants

Additional Needs Participants

Our circuits are designed to offer a level of physical and mental challenges. For customers with additional needs or disabilities, some or all of our circuits may be unsuitable. We recommend that carers or adults with disabilities visit Zipit prior to booking and evaluate the suitability for themselves. Our Course Managers are on hand to offer advice.

Participants must be able to operate the safety system independently, otherwise, regardless of age, they would need to remain on the green circuit, with supervision by their carer up on the circuit. A late afternoon/evening booking is recommended to avoid busy circuits, resulting in a more leisurely pace around the course.

We will try to provide as much assistance as possible to help those with special needs to undertake our courses. However, the primary responsibility of our staff is to ensure the highest levels of safety for all our customers. This ensures a great day for everyone. We are sure that you will understand this, even when it conflicts with individual needs. Course safety, for our customers and staff, will always be given priority.

Is there parking on-site?

Yes, at all sites

In Zipit Tibradden, parking is free on-site.

In Zipit Lough Key, there is a €4 Coillte charge for the car park that is a 5 minute walk from Zipit. It can only be paid in contactless, coins or tokens from Lough Key Activity Centre.

In Zipit Farran, there is a €5 Coillte charge for the car park. It can only be paid with credit/debit card. No option for cash.

Is there a café?

Is there a café?

Covid update 1/3/21: Subject to Government guidelines, some facilities may not be fully open.

Lough Key Forest Park has a Lakeside cafe only a 5 minute walk from Zipit. From the cabin we sell water, Lucozade, crisps and a couple of chocolate snacks in case you are low on energy!!

Zipit Tibradden and Zipit Farran offer hot and cold drinks, crisps and a selection of chocolate snacks.

There is a small decking area at all parks, with a few tables and chairs and you are welcome to bring your own food and drink. There are also picnic benches around the parks. We do not have any indoor facilities or a fully-covered area.

What happens if it’s raining?

If it rains …

“There is no such thing as bad weather, only inappropriate clothing”- Sir Rannulph Fiennes

If it’s raining, you might get wet, but this is Ireland and we never let a bit of rain stop us from having fun! The tree canopy offers protection from the elements. You’ll be having so much fun that you probably won’t even notice!

Only high winds or extreme conditions will close the site and the tree canopy offers protection from the elements.

Our cancellation/re-schedule policy is 48 hours, so please check the weather forecast ahead of time- Harnesses are reserved so we cannot refund on the day.

Is it safe in the rain?

Is it safe in the rain?

If it wasn’t safe we wouldn’t open. Rain does not affect the safety of our courses, or equipment.

Can I bring my dog

Dogs on leads are welcome, in line with Coillte policy. Obviously, if you are participating at Zipit, you need someone on the ground with the dog at all times.

Do children under 18 need a Supervisor?

All children under 18 must be supervised by an adult, either participating or on the ground. We do ask that all supervisors attend and listen to the Safety Briefing. Adults supervising more than one child must keep all children within their view, and on the same circuit. Unsupervised children will be taken down from the circuit, without refund.

No harness = no charge. There is no fee for supervisors who remain on the ground.